Chapter Bloom

FAQ

Good to know

Can’t find what you’re after? Get in touch and we’ll help directly.

What's included in each package?

Every package includes a book plus a set of extras — stickers, a pen, a bookmark, a pin badge or a keychain depending on the tier. Full contents for each bundle are listed on its product page and in your cart before checkout.

What genres are available?

Romance, Thriller, Horror, Adventure, Fantasy, Science Fiction and Children's. You'll choose your preferred genre when you order, or as part of Build A Book.

How does Build A Book work?

Choose a genre, then pick a bookmark and a sticker for your bundle. Your selections update a live summary as you go, and the whole custom package is £19.99.

How long does shipping take?

Orders currently ship within 2–3 working days. We'll share courier and tracking details once that part of our shipping setup is finalised.

Can I send this as a gift?

Yes — every order can be marked as a gift, with the option to add a personal message and request a gift receipt.

Can I include a gift message?

Yes. At checkout you can add a short gift message that arrives with the order.

Can I request a gift receipt?

Yes — choose the gift receipt option in your cart to leave prices off the packing slip.

What happens if I receive a duplicate book?

We're finalising our duplicate-book policy — details will appear here shortly. In the meantime, contact us at chapterandbloom@outlook.com if this happens to you and we'll sort it out directly.

Policy pending confirmation
What's your returns policy?

Our returns policy is being finalised and will be published on our Returns & Refunds page once confirmed.

Policy pending confirmation
What's your refund policy?

Our refund policy is being finalised and will be published here once confirmed. Contact us in the meantime and we'll help directly.

Policy pending confirmation
How do I contact Chapter & Bloom?

Email us any time at chapterandbloom@outlook.com, or use the form on our Contact page.